Expert Global Quality Assurance Multichannel - Food Service Distribution & Supply Chain (m/f/d)
Job Description
- Support international METRO entities in implementation of Global Quality Assurance standards
- Provide trainings on applicable QA standards to QA teams from countries and relevant stakeholders, and provide technical assistance whenever needed.
- Develop Technical manuals to support entities in implementation of standard requirements
- Review and update of QA documents and procedures related to Multichannel operations
- Support in development/improvement of QA features in operational IT tools with the aim to facilitate the implementation of QA requirements.
- Contribute to the integration of the newly acquired Food Service Distribution companies into METRO Quality Management System & manage QA workstream of the post-merger integration process
- Conduct risk assessment and annual Quality Audits of Logistic Service Providers (LSP) for international supply chain of METRO and ensure closure of non-conformities by LSP
- Support in investigation of internal claims and countries complaints for products distributed by LSPs
- Support in development of Quality Management System for Marketplace/E-commerce & develop relevant documentation
- Support in development and review of QA documents for Hard Franchise business
Qualifications
- Bachelor’s or Master’s degree in food technology, science and/or engineering
- Proven experience in implementing Quality Management Systems on site
- Experience in developing and maintaining QA documentation
- A track-record of minimum 5 years of hands-on experience in QA operations with experience in HACCP and PRP development and implementation
- Auditing skills (lead or internal auditor certificate for GFSI or ISO certification schemes).
- Fluent English skills along with strong soft skills, including communication, teamwork, problem-solving, and a proactive working style.
